eTariff FAQ

Q. What is eTariff?

A. eTariff is a tariff filing and management system which allows users to create and manage their filings and tariff data.

Q. Do I need to install software?

A. No. eTariff is a SaaS (Software-as-a-Service) product. You don't need to install any software. It works on any web browser with internet.

Q. How can I access eTariff? What is the URL?

A. Once you sign-up with Venus Tech, we will provide you a dedicated URL to access the eTariff system.

Q. How can I use the Product?

A. Venus Tech will provide training on product usage.

Q. Do I get any help after the training?

A. Yes. eTariff provides end user documentation and we have support plans that are subscription based. Please visit our Support tab for more details.

Q. How can I generate an XML filing?

A. With one-click, eTariff generates XML on the fly.

Q. Do I get filing creation help?

A. Yes. Please visit our Services Tab on our website for more information.

Q. Where is the data stored? Is it secure?

A. Yes. We are hosted on the Microsoft Dynamic Cloud which guarantees security data storage along with backup facilities.

Q. How long does it take to learn the product?

A. Once you are a client, it typically takes 24 hours to setup and schedule a training.